We worked extensively with the owner Tim and his foreman Mike. Both were always available to talk or meet us at the property throughout the building process. They were very accommodating of our (numerous) change requests, and made the process very interactive and easy.
In addition, a more personal note regarding Tim. He is a man of honesty, integrity, and action; we are grateful to have had him as our builder. He truly cares about his customers, and has continued to be in touch even after the completion of our home.
My wife Kris and I would like to thank your team, your family and especially you personally for building our house. As it has been 10 months since we moved in, I can tell you that we have enjoyed every day of living in the home that you built.
As an award winning architect who has been working in Frederick County for over 30 years, I had the opportunity to have any builder build my home. My wife and I are certain after being here for 10 months that we absolutely made the right choice by having South Mountain Builders as our “home” builder.
Introducing my wife to multiple builders was an important aspect of the process. While visiting the homes that you had under construction we were impressed with the care that was taken in building those homes. The simple things that separated South Mountain Builders from other builders was the level of professionalism. The job sites were always clean, free of debris and kept in a manner similar to the way you would keep it yourself. That certainly shows respect for the homeowner, the process as well as the team that is building the home. Quality subcontractors, materials and suppliers were all integral parts of the team. The fact that you brought your family out to see the house shows there is pride in the building you do. Those are qualities that I see absent from job sites on a daily basis.
What impressed me the most in the process was the “building system” you have. Most builders have a spread sheet and calendar. Their allowances are based upon previous homes and 6 to 8 months later you move in with lots of cost overages. As you are aware, we priced out our allowances with your suppliers prior to signing the contract. Your numbers were spot on. You took the time to listen to what we wanted and provided us with allowances to get exactly what we wanted – at no additional cost. You provided us with an on-line calendar that was updated weekly and delivered our home in 3 ½ months! Your team was able to get us into our house on the day you told us when we started. Include the fact that date was the week before Thanksgiving and the word unbelievable comes to mind. Having the holidays in the new house was incredible.
We love our home and have you to thank for it.
About a week after we closed on the home, Tim came to visit us and see how we were settling in. We were blown away. He continued from that point to stay connected and answer any and all of our questions. If there was an issue, it was resolved in less than 24 hours, with a follow up from Tim.
Not only do we love our home but the service we have received during this major transition was incredible. We cannot thank South Mountain Builders enough. If we ever make another move, we hope it is to another home by Tim Doreen.
South Mountain Builder’s worked fast and efficiently to get the house complete. The craftsmanship is excellent. It shows in the way the house is put together and it has a warm welcoming feel to it. We loved how we were a part of the building process and unlike other builders we were able to personalize our home. It was fun being part of the decision making and it’s a great feeling to know you have someone who cares.
Jeff and I could not be happier with our new home.
I did not have the opportunity to meet the owner of South Mountain Builders, Tim Doreen, until the close on this house. He was extremely welcoming and friendly, offering a level of customer service that you just don’t see much anymore. His commitment to the quality of the homes that he has built was definitely visible and later proven. I have not had to reach out to him a lot – but he has been there each and every time.
Tim just sold the house in the lot next to ours and began another in our area – he has stopped by each time to let me know that the work is beginning and kept me posted on move-in dates for my new neighbors. His company is one that I would work with again.
I strongly recommend South Mountain Builders to anyone looking to build a unique, custom home. We’re thankful that we chose someone as honest and reliable as Tim to build our family’s dream home.
Specifically, these are the things we experienced. Tim listened to what we wanted and then took the time to properly estimate the cost of our building project. The proposal was professionally prepared and very detailed as to our requests. Tim then posted a calendar on-line as to what would happen and when it would happen. And wonder of wonders, each phase of the construction process occurred as per the schedule. Amazing!…I’ve never seen that before. Tim visited our job site often and always showed up with each new subcontractor to assure that the subcontractor knew what had to be done and was doing his job properly. The entire project from breaking ground to planting grass went exactly as planned.
I highly recommend Tim and South Mountain Builders….This is the way a construction company should be run. Other contractors should be taking lessons from Tim. Thanks again Tim, we really appreciate what you did.
Once ground was broken, Tim met with us on a regular basis and called in-between to keep us updated on the progress of our home. He was always available to answer any questions or concerns we had and when decisions needed to be made and we weren’t sure of the answer, Tim’s expertise guided us. Once constructed started, Tim created a calendar for us to follow so we could track each phase of the process.
Tim runs a tight ship. He was always at our home during construction making sure every phase was completed to his high standards. As a result, our new home was built to the quality we expected and everything we dreamed it would be. We would highly recommend Tim Doreen, South Mountain builders. If for some reason, we would ever build another home, I would definitely call Tim.
Mr. and Mrs. Shank